37 Extreme Actives
955 Park Avenue
New York, NY 10028
(888) 871-3737
(212) 517-3737
Inquiries:
We welcome your questions and interest in 37 Actives. Please fill out the online form below with name and contact information, as well as your inquiry. Every effort will be made to respond to your query as soon as possible.
Returns & exchanges:
We want you to be completely satisfied with your order. If for any reason you are not satisfied, we will gladly accept your timely return of unopened, unused or defective merchandise within 30 days of receipt of merchandise. Returned merchandise should be in the original sealed, unopened packaging and be in the same condition as when it was delivered to you. Merchandise returned more than 30 days after the delivery date will be shipped back to you at your expense.
Returns by Mail: All skin care returns must be unused, unopened, and in original sealed packaging for a credit/refund or exchange to be issued. On the back of the packing slip, to be sent upon request, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment). Enclose the return packing slip with your item(s). Please use a return label to be provided to ensure proper return address and credit information. Please allow 10-14 days for the processing of your return.
Order cancellation:
You may cancel any drmacrene.com order as long as the order status is "in process." If order status is "shipped," it cannot be canceled.
37 Extreme Actives
955 Park Avenue
New York, NY 10028
(888) 871-3737
(212) 517-3737
Inquiries:
We welcome your questions and interest in 37 Actives. Please fill out the online form below with name and contact information, as well as your inquiry. Every effort will be made to respond to your query as soon as possible.
Returns & exchanges:
We want you to be completely satisfied with your order. If for any reason you are not satisfied, we will gladly accept your timely return of unopened, unused or defective merchandise within 30 days of receipt of merchandise. Returned merchandise should be in the original sealed, unopened packaging and be in the same condition as when it was delivered to you. Merchandise returned more than 30 days after the delivery date will be shipped back to you at your expense.
Returns by Mail: All skin care returns must be unused, unopened, and in original sealed packaging for a credit/refund or exchange to be issued. On the back of the packing slip, to be sent upon request, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment). Enclose the return packing slip with your item(s). Please use a return label to be provided to ensure proper return address and credit information. Please allow 10-14 days for the processing of your return.
Order cancellation:
You may cancel any drmacrene.com order as long as the order status is "in process." If order status is "shipped," it cannot be canceled.